For Aged Care Providers

Audit-ready compliance, every single day

CareNote replaces the paperwork with a purpose-built platform for Australian aged care — so your staff document faster, your compliance is always visible, and nothing falls through the cracks.

The problem

Good care that isn't provable is still a compliance risk

Under the Aged Care Act 2024 and the Strengthened Quality Standards, providers are held to a higher bar — but most are still relying on folders, whiteboards, and manual tracking.

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Incident forms buried in folders

SIRS reporting has strict timeframes — Priority 1 within 24 hours, Priority 2 within 30 days. Paper-based tracking makes that easy to miss.

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Care minutes on whiteboards

Without real-time tracking against AN-ACC targets, gaps often aren't visible until it's too late to fix them.

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Compliance gaps found on audit day

When evidence is scattered across paper and spreadsheets, the first time you see a gap is often when an assessor does.

What's included

Everything you need for the 7 Strengthened Quality Standards

Care documentation

AI voice-to-note: dictate care notes, structured and saved automatically

SIRS incident management with reportable incident tracking

Dignity of Risk (Advocate) logger for resident autonomy decisions

Compliance & standards

All 7 Strengthened Quality Standards — live compliance dashboard

MinuteWatch — real-time care minute tracking against AN-ACC targets

Role-based access for RNs, Carers, Managers and Admins

Coming soon

CareNote Sentinel — anomaly detection and risk alerts

Revenue Intelligence — AN-ACC funding gap detection

Pricing

All 7 compliance modules included

$299/month

One flat price. No per-resident fees.

Request a demo →
FAQ

Common questions

How long does onboarding take?

We work directly with your facility to get your standards, staff roles, and workflows set up — timelines vary depending on facility size, and we'll walk you through it during your demo.

Where is resident data stored?

CareNote uses Supabase (hosted in Sydney) for the database, with Railway acting as a secure API intermediary — no health data is stored outside Australia.

Does CareNote replace our existing clinical systems?

CareNote is built to sit alongside your existing operations, focused specifically on compliance, incident management, and care documentation.

Is there a lock-in contract?

No. CareNote is a simple monthly subscription, with the first 30 days free to trial.

Ready to make audits a non-event?

Get in touch and we'll walk you through CareNote for your facility.

Request a demo →